You control what you choose to share. You can browse this website without providing personal information. If you choose to reach out, Carol uses the information you provide only to help with your mortgage request, communicate with you, and meet legal, security, or compliance requirements.
Information we collect
We only collect personal information you choose to provide, such as your name, phone number, email address, and details about your mortgage goals.
We do not sell personal information. We do not use tracking pixels. We do not work with data brokers.
This website may process basic technical information needed to load, protect, and operate the site.
How we use your information
We use your information to respond to your inquiry, schedule a consultation, communicate with you about mortgage options, operate and protect this website, and meet legal, regulatory, or compliance requirements.
When information may be shared
Your information is shared only when needed to help with your mortgage request, operate this website, communicate with you, prevent fraud or security issues, or comply with law.
This may include lenders, brokers, loan processors, service providers, compliance providers, or other parties involved in your mortgage request.
We do not sell your information or share it for unrelated third-party marketing.
Calls, texts, and emails
If you provide your phone number or email address, Carol may contact you about your inquiry by phone, text, or email. Message and data rates may apply. You may opt out of texts by replying STOP.
Mortgage notice
This website provides general mortgage information and a way to contact Carol Chin. It does not guarantee loan approval, interest rates, loan terms, savings, or eligibility.
Submitting information through this website does not create a loan application, loan approval, rate lock, commitment to lend, or client relationship unless separately confirmed in writing.
Any mortgage options discussed depend on your application, credit, income, property, documentation, lender requirements, market conditions, and applicable law.
Security
We protect the information you choose to share with safeguards designed to keep it private, including secure transmission, limited access, and SOC 2-aligned security practices.
Your information is used only for the purposes described in this Policy.
Your choices
You may contact Carol to request access, correction, or deletion of your personal information, subject to legal, regulatory, and recordkeeping requirements.
Contact
Carol Chin
Mortgage Loan Officer, NMLS #725823
Phone: (626) 483-8288
Email: thecarolchin@gmail.com